First post! [Just a disclaimer, I'll completely new to Nintex and Sharepoint, but I'm asked to fix the bugs in the system as the original developer (contractor) left the company for a while. So please bare with me..]
On a list, there are 2 workflow.
First one called "UpdateReportDate", which (if user selects an optional field=yes in the item) will trigger another workflow "EmailReport".
But sometimes, it appears UpdateReportDate was ran (automatically on item fields conditions), it triggered EmailReport which completed successfully, yet UpdateReportDate thought it failed to start. This causes UpdateReportDate to error out or stuck "in progress", and fails subsequent runs unless terminated manually.
Actual example logs:
From UpdateReportDate:
The "Start workflow" settings are:
- selected "Start immediately",
- checked "Do Not start workflow if already running, and
- NOT-checked "Wait for workflow to complete before continuing"
- And "Start workflow" is the very last action of this UpdateReportDate workflow
Action History
Start workflow 5/5/2014 8:36 AM incomplete <-- this step should start "EmailReport"
Run if 5/5/2014 8:36 AM incomplete
Commit pending changes 5/5/2014 8:36 AM 5/5/2014 8:36 AM
Log in history list 5/5/2014 8:36 AM 5/5/2014 8:36 AM
Set field value 5/5/2014 8:36 AM 5/5/2014 8:36 AM
Log in history list 5/5/2014 8:36 AM 5/5/2014 8:36 AM
Task History
Workflow Messages
5/5/2014 8:36 AM Workflow Comment Report Date after update: 5/5/2014 | Modified: 5/5/2014 8:34 AM
5/5/2014 8:36 AM Error Update Report Date failed to start.
5/5/2014 11:40 AM Workflow Cancelled Workflow Update Report Date was canceled
From EmailReport:
| Started: | 5/5/2014 8:36 AM |
|---|---|
| Status: | Completed 5/5/2014 8:37 AM |