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"Failed on Start" when item is created via email

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Good morning,

I've a list 'Calendar' with several workflows:

a) 1 that starts when an item is created or modified

b) several workflow that start based on a schedule

The items are created or modified via email.

 

Since few days ago, everything was working fine. But then IT guys have made several updates (Security updates) and then, magic, it's not working anymore.

I mean:

a) when an item is created or modified by email, the workflow starts and it's automatically set to "Failed on Start" and canceled by the System Account

b) same thing with the workflows that are scheduled: "Failed on Start" + canceled by the System Account

 

Does anyone have an idea what could be the reason or where to look to find the root cause?

Thanks

Géraldine 

 


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